Privacy Policy
Jalan Axis · Last Updated: 17 February 2025
1. Introduction
Jalan Axis ("we", "us", "our") is committed to handling personal data responsibly and in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect personal data provided in connection with our services and website.
For questions, contact us at [email protected].
2. Data We Collect
We collect personal data you provide directly, including:
- Contact information: Name, email address, phone number
- Organisational information: Company name, job title, business sector
- Communication content: Messages submitted via our contact form
- Usage data: Pages visited, time on site, browser type (via analytics tools)
- Cookie data: See our Cookie Policy for details
We do not collect sensitive personal data such as NRIC numbers, financial account details, or medical information through standard enquiry processes.
3. How We Use Your Data
We use personal data to:
- Respond to enquiries and programme requests
- Deliver contracted programme services
- Send programme-related communications and updates
- Improve our website and service quality through analytics
- Meet legal and regulatory obligations under Singapore law
We process data on the basis of consent, contract performance, or legitimate business interest. We do not use personal data for automated decision-making with legal or similarly significant effects.
4. Data Retention
- Enquiry data (no engagement followed): Up to 12 months
- Engagement data (active or completed programmes): Up to 5 years after programme completion
- Analytics data: Per the analytics provider's own retention policy
After the applicable retention period, data is securely deleted or anonymised.
5. Data Sharing
We do not sell personal data. We may share it only with:
- Service providers: Email delivery, hosting, and analytics providers operating under data processing agreements
- Legal authorities: Where required by law or court order in Singapore
6. Data Protection Measures
We implement technical and organisational measures including encrypted HTTPS transmission, access controls for authorised personnel only, regular reviews of data handling practices, and secure disposal procedures. In the event of a data breach, we will notify affected individuals and the PDPC as required by the PDPA mandatory breach notification obligation.
7. Cookies
Our website uses cookies to function correctly and to understand site usage. You can manage preferences via our Cookie Policy page. Essential cookies cannot be disabled.
8. Your Rights Under the PDPA
You have the right to access, correct, and request portability of your personal data, and to withdraw consent to processing at any time (subject to legal or contractual restrictions). To exercise any right, contact [email protected]. We will respond within 30 days. If unsatisfied, you may lodge a complaint with the PDPC at www.pdpc.gov.sg.
9. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices and encourage you to review their policies independently.
10. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe we have done so inadvertently, contact us at [email protected] and we will delete the data promptly.
11. Policy Updates
We may update this policy from time to time. The "Last Updated" date at the top of the page reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Information
- Email: [email protected]
- Organisation: Jalan Axis
- Address: 77 High Street, #10-03, Singapore 179433